Privacy policy

Caterpillar African Travel – Privacy Policy

Your story is yours. We guard it with care.

At Caterpillar African Travel, we treat your privacy like a protected reserve — handled with respect, safeguarded with integrity, and never shared beyond what you authorize. Your personal information is your footprint, and we ensure it stays under your control.

This policy explains how we collect, use, and protect the personal information you share with us. By sending a holiday inquiry, registering on our website, or signing up for updates, you consent to the practices outlined here. As we continue to evolve and scale, this policy may be updated from time to time, so we encourage you to revisit this page occasionally.


1. Information We Collect

When you interact with Caterpillar African Travel — whether through:

  • A holiday inquiry

  • A newsletter subscription

  • A brochure request

…we may ask for personal details needed to fulfill your request. These may include:

  • Full name

  • Address

  • Telephone number

  • Email address

We only request information necessary to assist you, confirm details, or communicate important updates about your travel plans and offers.


2. How We Use Your Information

Your information is used solely to support the services you request. This includes:

  • Responding to your inquiries

  • Preparing and managing your travel arrangements

  • Sending newsletters or updates (only when you opt-in)

  • Informing you about promotions or new travel opportunities that may interest you

We always provide an opt-out option — both when you first share your information and in every communication that follows. You stay in control.

We never pass your personal information to third parties unless you have explicitly authorized it, or unless it is essential for completing your itinerary (e.g., hotels, lodges, flight partners).


3. Internet & Website Data Collection

When you visit the Caterpillar African Travel website, we automatically gather anonymous, non-personal data such as:

  • Search terms used to find our website

  • The site you visited before arriving

  • Pages viewed and duration of stay

  • Browser type and device information

This data is anonymous and cannot identify you.
We use it to understand visitor behavior, improve user experience, and optimize navigation so every traveler feels right at home on our platform.


4. Data Security & Protection

Your information is protected using reasonable administrative and technical measures. While the internet can never be 100% secure, we take every appropriate step to safeguard your data from unauthorized access, misuse, or disclosure.


5. Policy Updates

Caterpillar African Travel may occasionally update this Privacy Policy to align with operational, legal, or technological changes. Updates are posted on this page, and the latest version becomes effective immediately.