Pricing on caterpillarafricantravel.com is:
Per person
Based on double occupancy
Quoted in USD
Not included in prices:
Visas & passports
Border taxes
Tips (guides, drivers, hotel staff)
Insurance
Optional excursions
Personal expenses
Prices act as guidelines only. Caterpillar African Travel cannot be held liable for pricing changes or typographical errors. All final pricing is confirmed in your invoice. Quotes are valid for 14 days.
Travel documents—including vouchers, e-tickets, and luggage tags—are issued two weeks prior to departure.
Every traveler must have comprehensive travel and medical insurance. Your policy should include:
Medical treatment
Medical evacuation & repatriation
Baggage loss/damage
Optional: cancellation, curtailment, emergency evacuation, theft, money loss
Caterpillar African Travel is not responsible for costs incurred due to guests not being insured.
Guests are responsible for ensuring valid travel documents.
Most nationalities can obtain a Tanzanian tourist visa on arrival ($50 per person / $100 for US citizens).
Visa validity: 3 months
Passport validity: minimum 6 months beyond travel dates
Caterpillar African Travel is not liable for visa refusal, delays, or related expenses.
Please check all names on your invoice immediately.
Changes requested 3+ days after receipt incur a €125 fee.
Booking with Caterpillar African Travel is deemed as acceptance of all Terms & Conditions.
Your contract is with Caterpillar African Travel (registered in Tanzania under company number ……). All bookings, quotes, and correspondence fall under these terms. Only company directors may authorize exceptions.
A contract becomes binding when:
We receive 50% deposit, or
We receive full payment for bookings within 12 weeks of departure
All balances must be paid 12 weeks before departure. Failure to do so may lead to cancellation without refund.
Clients with medical conditions must inform us in writing at booking.
If we cannot safely accommodate the condition, we may decline the booking.
Review all documents immediately.
Errors must be reported within 14 days.
After this period, correction costs fall on the client.
Cancellations must be submitted in writing.
Deposits and amendment charges are non-refundable.
Flight costs are 100% non-refundable.
Schedule:
65+ days: Deposit only
50–65 days: 50%
0–50 days: 100%
Prices may increase due to:
Fuel costs
Airline surcharges
Government taxes
Park fees
Currency fluctuations
Caterpillar African Travel absorbs increases up to 2%.
If increases exceed 10%, clients may cancel and receive a full refund.
Changes after deposit incur:
$75 per person (non-US citizens)
$100 per person (US citizens)
Changes within 12 weeks are treated as cancellations.
We may cancel any trip before full payment.
In such cases, clients may choose:
Full refund
Alternative trip
Compensation: $75 per person
Force majeure events (war, civil unrest, weather, pandemics, etc.) are exempt from refunds and liability.
Minor changes may occur.
Major changes (e.g., flight shifts, downgrade in accommodation) allow clients to:
Accept adjustments
Choose another trip
Receive a full refund
No compensation applies for force majeure or client-caused issues.
Excursions, third-party activities, and external services do not form part of our contract.
We act solely as booking agents and accept no liability for:
Accidents
Operational errors
Third-party negligence
Liability is limited to the cost of the activity booked.
We commit to reasonable local standards but remind guests that Africa’s infrastructure differs from developed nations. Occasional power or water disruptions may occur.
Liability exclusions include:
Guest negligence
Third-party faults
Unavoidable events (force majeure)
Business-related losses
Our liability for non-injury claims is capped at 200% of the holiday cost.
Flight and sea travel follow their own international conventions.
Caterpillar African Travel is not liable for:
Delays
Cancellations
Lost luggage
Operational decisions by carriers
Failure to secure travel insurance may result in booking cancellation.
Contracts are governed by Tanzanian law.
All legal proceedings fall under the jurisdiction of Dar es Salaam courts.
If referred by a third party, clients waive any liability against that party.
All issues must be directed to Caterpillar African Travel.
Report issues immediately to:
Guide
Camp manager
Hotel
Safari coordinator
Unresolved issues must be submitted in writing within 28 days of returning home.
Failure to do so removes our liability.
